“I’ll have it set in a Solitaire Setting for you FREE if you pay CASH-CASH!”. You’ll get rejected many, many times. Make it look like quality! I’m sure there are good ones out there and some people get lucky. Tuck the tag in and set it properly back in the showcase. Do you have any suggestions for bringing customers in? Remember that the goal of your sales associate resume is to highlight your sales experience and retail skills while grabbing the attention of a human resources manager, business owner, or hiring manager. I’m being honest with people and averting future problems. Nowadays, you can’t get much traction by asking everyone the same question over and over. Education is not primary concern for the position of a jewelry sales associate. “How about we size her fingers and see what ring she needs?”, “Let’s run a credit check and see how much they can approve you for!”, “Let’s put a deposit on this and you can pay the rest when you pick it up!”, “You’re just going to love your new ring!”, “Wait until your Girlfriends see how big this Diamond is!”, “She will be so happy you picked the mounting out for yourself!”, You’re going to buy it, I just have to prove it to you! They like to have a good time. Maintained overall appearance, monitored for shrinkage and security risks of the department. Mentored and trained numerous sales associates into store management positions and built an exceptional team of high-performance sales associates. The people you meet today may be your customers for life. Nothing’s worse than when you walk into a store (any store) and all the employees are huddled together. Visit PayScale to research sales consultant, jewelry hourly pay by city, experience, skill, employer and more. Go out of your way to enhance their experience and really make them feel like you’re giving them more than anyone else would. Designed store displays and identified areas of opportunity to reduce inventory shrinkage and security risks. But, here’s what I know… A YES means I’LL TAKE IT! I love finding out if it’s the customer’s first time shopping. Did they get the same sales experience as if they were to come in during the day? Commentdocument.getElementById("comment").setAttribute( "id", "ab0877f4153ae443a877d2ab64eea25e" );document.getElementById("fee982e6db").setAttribute( "id", "comment" ); amzn_assoc_placement = "adunit0"; Called and emailed clients about sales, new arrivals, trunk shows and other special events. DIAMOND PRICES 1/2 Carat Diamond Prices He knows what he’s doing!”. Managed jewelry display cases and assisted in jewelry purchasing and inventorying. Customers don’t like to buy from the first place they shop. Listen to how they close early and close often. Set up modules for new merchandise as well as special projects assigned by management. That’s where you come in…, Averages help them plant their feet and gives them a target to shoot for. Put the item in their possession. Stocked, maintained and displayed feature end caps of new merchandise. All this does is make you sound bitter and look bad. Provided excellent customer service.. Tech savvyGreat communication skills. Watching a Pro sell a Diamond Ring is better than any training course out there. No matter what they look like, how they act, or what they say… They all have the same color of money: Green! When you’re selling luxury items, you must step up your attire and dress accordingly. Designed product presentation in the display cases. Completed product returns and layaway purchases. Maintain constant presences on sales floor to address customer needs. Can you suggest any tips or insights to develop your fine jewelry sales associate expertise? The items that you LOVE are the items you’ll sell tons of! People know when you’re pouring it on too thick. “Who’s waiting on those people?” NO ONE! Experience in training for new employees on all company policies. If you have experience working with charts, graphs, and data analysis, include all the specifics. They ask for me by name. I use it, and show it often! I can type pretty fast and it only takes a couple of minutes to get going. WHY? Show them the different Clarities and Colors. Associates need to approach customers with an open heart looking to make a unique, positive impression. Maintained knowledge of current sales, promotions, and policies regarding payment and exchanges while adhering to standard security protocol. Interest! It makes a lot of sense and results in phycological positive responsiveness from customers in a sense with that kind of approach and understanding. The White Gold doesn’t go well with their Sun Tan. amzn_assoc_linkid = "cbe0687417f0a3fb3ea2250eb7e45f0e"; amzn_assoc_placement = "adunit0"; The point is, you can’t show and sell a ring that is dirty, dusty, has sticky tag glue all over the shank, or has fingerprints on the stones! amzn_assoc_search_bar = "true"; Ask them Yes or No Questions! Show them Diamonds above and below that Clarity and Color so they can compare and see for themselves why it would matter or not. 2) It frees up their fingers for trying on rings. Communicate fine jewelry product knowledge to customers. Many sales people wait until the customer is buying the ring to bring up the Service Plan. That’s the price of just getting just 2 prongs retipped! :), My favorite way of teaching customers and getting my point across…. “We’re members of the BBB, and have an excellent customer service rating!” “We’ve been around for over 100 Years, and generations of customers have shopped here!” “We have our own repair shop in the back so we don’t have to ship your ring out to Texas to get it fixed!”, This is a good way to get around the “I’m Just Looking” speal… “How about I clean your Jewelry while you look around?”. Now I understand why that Feature is great and it’s something that I NEED and WANT! You’ll pick up lots of tricks and tips. Operated in capacity of Assistant Manager while providing extensive customer service & prioritizing sales. Obtained customer service experience in a retail sales environment. Contributed to team success by exceeding monthly sales goals as a part-time employee and a full-time Biology student. You’ll need that info to talk about the ring as they’re trying it on anyway. Continue to exceed monthly quota in a highly competitive retail sales environment. Engage travelers on the sales floor and assist them on their last minute purchases. TWO! It’s unstoppable! Act like it’s their ring already…, “Just look at the way your Diamond shines!”, “Your Diamonds won’t ever fall out of the mounting because of the Channel Walls!”, “You could put your Diamond up against any Diamond out there and it will out shine them all!”. Interacting with people is something that no online Jeweler can do as effectively. It builds trust. Having a Jeweler on hand was a great benefit to her and she walked out of the store with the biggest smile on her face!”. You want the piece. I did an entire article in my Diamond Guide section that goes further into reading a Diamond Report. CashierHandled credit paymentsGuest service expertApparel & jewelry department expertTrainer for cashier & guest servicesPhone & fitting room services. Learn it all everything that could move me in the correct direction and then apply it to jewelry sales. Customers will be happy that their goods are cleaned and inspected and that any future problems are avoided. Operated cash register using cash, checks, credit cards, and layaway for customer purchases. ... We currently have a full time jewelry sales/office position available at Long & Co. Jewelers, our fine jewelry … Maintained knowledge of current sales and promotions , clientele by phone or email .