Simply scan for ntu-wifi and log in with your N number and password. Graduate student - … Student Services Centres. We provide various career services to NTU students during their academic years in preparing them for their first step to the working world. NTU Student Q&A: assessing you fairly in 2021 20/01/2021 NTU and NTSU are hosting a student Q&A via Microsoft Teams on Tuesday 26 January, 5 pm – 6 pm, to answer any questions you may have about how your work will be assessed this year, due to the impact of the coronavirus pandemic. Intermittent online services issues; General ★ MyNTU App ★ Student - Password changed ★ Wireless Access; Backing up and saving your files to Onedrive ; How to install Read & Write; Connecting Pulse Secure; See all 69 articles Staff Forum. Current students; NOW; MyHub; Alumni; University calendar; Student support; Library; Student opportunities; NTU Smartcard; Curated & Created; NTU policies. NTU offers a variety of health and counseling services to students to help with any assistance they may require during their life and studies in Taiwan. Hotline: 6790 4357 (Monday to Thursday - 8.30am to 5.30pm) (Friday - 8.30am to 5.00pm); and. You only have to sign on once to access: NTU email; NTU courses schedules and registration; NTU online library with eJournals, databases and exam papers We monitor our performance on a regular basis. If you have forgotten or do not know your password, use the Get or reset your password link below. NTSU is here to make sure that your time at NTU is the best it can be, whatever campus you're studying on. You’ll need your NTU ID and password to use any of our PCs. If you still cannot access Online Services, please email myntusupport@ntu.ac.uk or call 0115 848 2855 for assistance. All facilities, resources and services available over the Internet and Intranet are accessible by students and staff on the campus network, wired or wireless, locally or overseas. Intermittent online services issues; General ★ MyNTU App ★ Student - Password changed Teaching, learning and research are further facilitated by NTU's rich online learning materials, collaboration tools and abundant online digital library resources. We aim to work in partnership with you to deliver quality services that are accessible to all. NTU is at the top of the nation in terms of both breadth of academic fields and volume of programs, with more than 200 degree programs ranging from the natural sciences to the humanities and … Our service standards outline what to expect when you make contact with us. This services website has all the information you’ll need as a student of NTU. You’ll find it in the Apple and Android app stores by searching “MyNTU”. We’re here for you. Our complaints procedure aims to resolve issues within a reasonable time limit. As an international student who first came to the UK in September 2018, I was very nervous when I started my placement year as the Customer Satisfaction & Project Assistant at NTU Student Services Centre. City Student Services CentreCentral CourtNewton / Arkwright buildingGoldsmith StreetNottinghamNG1 4BU, Clifton Student Services CentreClifton CampusClifton LaneCliftonNottinghamNG11 8NS, Brackenhurst Student Services Centre (Temporarily located at Bramley building reception)Brackenhurst LibraryBrackenhurst CampusSouthwellNottinghamshireNG25 OQF. NTU Student Code of Behaviour . See full details of what's provided Student Support Services. Come to us if you need help with with any of the services we offer. For urgent support, please contact an NHS Urgent Care Centreor call 999. Only the staff at the Information and Advice Service can access this database designed for students at NTU. NTU students are valued members of the campus community. Online Form : https://www.ntu.edu.sg/AboutNTU/contactntu/Pages/servicedesk.aspx. SUlets. Whether you’re studying at City, Clifton, Confetti or Brackenhurst, NTSU is here to make sure that your time at NTU is the best it can be. We seek your feedback to make sure we're doing so. 926 Followers, 77 Following, 128 Posts - See Instagram photos and videos from NTU Student Services (@ntustudentservices) Lines are open:Monday – Thursday 8.30 am – 5 pm If you have a query about anything, we're here to help. For external emailing, you’ll need to enter the full address (e.g. NTU Service Manager; General General. There are about 120 clubs and societies run by students. Nottingham, find out what PCs are available, and where, access your NOW resources, Dropbox, deadlines and OneDrive. Employability. We strongly advise you to get in touch with us in advance. NTU student card help. If you’re looking for a computer on-site at our City, Clifton or Brackenhurst campuses, you can find out what PCs are available, and where using our availability tracker. 50 Shakespeare Street ensure cleanliness, comfort and security. Announcements. Disability Confident Employer Green Impact - Very Good Investing in Volunteers NUS Community Engagement Award 2013 NUS HE Students’ Union of the Year 2015 NUS Officer Team of the Year 2014. Once that allowance is spent, you’ll need to cover the cost of any further printing and photocopying yourself. Signposting to services, departments and schools for support. If you’re using one of our PCs – whether you’re an NTU student or staff member – you’re bound by the University’s Computer Use Regulations. Our customer service charter outlines our commitment to delivering a high-quality service. IT services As a student at NTU the following IT services are available to you: desktop services in the form of hardware and software; access to email and file storage; internet services; printing and copying facilities; audio visual and media services; equipment for teaching and resource areas; telephony services including phone conferencing Student card collection. At NTU you have access to sector-leading IT services and support. Consider visiting us outside those busiest hours for the best customer experience. Our complaints policy is in line with the University-wide policies. As well as your student email address, you’ll also receive 1Tb of cloud storage with MS OneDrive and up to five free copies of the latest Microsoft Office, subject to terms and conditions. 2) You can keep in touch, on or off campus, with the MyNTU student app. Nottingham Trent University Online Workspace (NOW) NTU Email; Timetable; Dashboard; Library ; Get your exam results online ; Exam results publication dates Undergraduate Students Services. Health and wellbeing. Disability services. The University Strategic Plan sets Gold Standard Customer Service at 70%. We listen to your feedback. For password reset/enrolment, please email, For general enquiries and access to other Student Support Services, please email, deliver high-quality, accessible services that meet your needs, be friendly, polite and professional, putting you first, give you accurate and comprehensive information. We support your use of all the technologies and underpin and develop the key business systems used in the University. This can be used on any printer or copier, anywhere on campus. These usage guidelines are detailed in the. They'll help you get the most out of University life. Where possible, we've changed our services accordingly. We provide wired and wireless network services, computers, software, print/copy resources, internet access, email, network file storage available both on and off campus campus, telephony and AV resources. By Ly Do – a current NTU International Student and the Customer Satisfaction & Project Assistant at Student Services Centre. For a full list of the services we offer, please speak to a Customer Adviser. Find out more here. With a student population of 34,000, NTU buzzes with cultural, social, intellectual, sporting and recreational activities all year round. The Student Services Centre holds the prestigious Customer Services Excellence accreditation. To access NTU’s student portal, you’ll need to be fully enrolled on your course of study. Faculty Housing; Nanyang Executive Centre; Main Campus; 50 Nanyang Avenue; Singapore 639798; Tel: (65) 67911744 You’ll receive a printing and photocopying allowance of £20 at the beginning of each academic year. Undergraduate student - StudentLink. Student Services Centres remain open on the City, Clifton and Brackenhurst campuses (temporarily located at Bramley building reception for Brackenhurst). The Student Services Centres (SSC) at NTU offer you a wide range of support and advice. The demand for Student Support Centre services is highest between 11 am and 1 pm. To maintain social distancing, we’re operating with a smaller team on the front desk. Teaching, learning and research are further facilitated by NTU's rich online learning materials, collaboration tools and abundant online digital library resources. Laptop Encryption Update; Teams ★ Microsoft Team; How to Join a Teams meeting without an account Returning students: you will find your NTU ID on your smart card in the field titled "username". As an NTU student, you’ll also be given a Microsoft Office 365 account for the duration of your study. Detailed Description. Get directions; Quick links. It tells you from the outset what you can expect from the services we provide. Fees (2) Homestay Administration Fee; Replacement of Student Smart Card; Useful links. NTU provides students with a broad and holistic education which incorporates residential living, international experience and an early immersion in business and industry. See our Your Voice Has website to see how we've implemented your suggestions over the years. Each and every student is a co-owner, co-creator and co-driver of the NTU Student Experience. The iNTU portal provides a smooth one-stop access experience for NTU students, faculty and staff. Speak to a member of our front desk team. Get help, support and advice. Our team are there to help you with: Our Customer Advisers can resolve most enquiries over the phone and via email. We'll provide it in a friendly, customer-focused environment. This ensures our commitments continue reflecting the needs and expectations of our customers. All facilities, resources and services available over the Internet and Intranet are accessible by student and staff on the campus network, wired or wireless, locally or overseas. Thank you for your invaluable feedback. You can access your University email account from anywhere, on or off campus – you can also view it directly in your Student Portal, and through NOW. As a user of our services, your feedback is crucial to our continuous improvement. Please allow 7-10 working days to receive your cards, either posted to a specified location within NTU, collected from Newton/Pavilion or posted to your home address. For more information about the University’s IT facilities and support services, visit the Library and Learning Resources and Current Students sections of our site, or visit our support forums for help and advice about the IT services available at NTU. The app allows you to: In addition to the IT facilities provided by your School, we provide open access facilities in libraries and extended library study lounges across our campuses, some of which are open 24 hours a day. Please also note that for the purposes of providing an Academic Reference, NTU is obliged to include your qualification, and (where applicable) its full classification. We know how important it is for you to excel in your life at university. Telephone +44 (0) 115 848 4658 or email check your library loans and reservations. Methods used to gain this insight will include: We review our charter every year. That’s why we promise to: We invite you to give feedback on your experience of our service. ... FAQs relating to the use of NTU's staff and student cards. Share Article. Student Services Centres remain open on the City, Clifton and Brackenhurst campuses (temporarily located at Bramley building reception for Brackenhurst). We'll do our best to answer your query. You'll receive a customer satisfaction survey by email after we've completed your enquiry. Staff and student top-up NTU students and staff can add money by logging into the staff and student Smartcard payment page. If you’re logged onto a University PC, you’ll find Microsoft Outlook in the Start menu of our computers. Services. The Student Services Centres (SSC) at NTU offer you a wide range of support and advice. Please note that the option you have selected is for postage ONLY. The Student Support Services opening hours over the Winter Break are as follows: Monday 14 – Friday 18 December, Monday to Thursday, 8.30 am – 5 pm; Friday, 8.30 am – 4.30 pm Students' Union. They'll help you get the most out of University life. Keep this information safe, and close at hand – make sure that you don’t share it with anyone. We record all details of a case on a casework database called AdvicePro which is password protected. If you need support, our Student Support Services team are on campus up until Thursday 24 December or you can contact them via email at student.support@ntu.ac.uk. For more general enquiries, email us. Support for students with individual needs. About NTU; Research; ... > Services > Policies; Find us. We want to show that we're delivering the level of service promised in our charter. NTU Career & Attachment Office (CAO) is an umbrella under the Student & Academic Services Department (SASD). Records are destroyed after 7 years. Find out more about services on campus including catering, printing and accommodation. While you’re on-campus, you can access the Internet for free on your own devices, via the Wi-Fi connection in all of our teaching and social spaces. That means we're currently exceeding the Gold Standard base level. Please email pili.garcia@ntu.ac.uk to book an appointment. We'll let you know if you need to visit the centre. Free Wi-Fi and Internet access While you’re on-campus, you can access the Internet for free on your own devices, via the Wi-Fi connection in all of our teaching and social spaces. We have something for everyone at NTU. The portal automatically appears on any NTU computer you log on to. We'd appreciate it if you would take the time to send us your feedback by email. You will be notified when it is dispatched or delivered to Newton/Pavilion Reception. Simply scan for ntu-wifi and log in with your N number and password. By continuing to browse the site you are agreeing to our use of cookies. Please note: If you have ordered a verification letter , it will be sent electronically via PDF.Please do not purchase any additional postage with any verification letter order. We'll continue using it further improve our service. We've successfully retained it since 2011. National Taiwan University (NTU) is the number 1 university in Taiwan, the number 20 university in Asia, and the number 69 in the world according to the 2020 QS University Rankings. Social Media The Student Services Centre is committed to high-quality service. This ensures we're delivering the service we've promised. Across all services in the academic year 2018/2019, we achieved a satisfaction rating of 98%. Further enquiries should be directed to the Student Records Team. The policy covers even the fact that a student has consulted us. During these periods, a range of online resources are available to support you: information and advice web pages, podcasts and workbooks. We have SSC advisers at our City, Clifton and Brackenhurst campuses. You can load credit onto your, To find out more about credit kiosks, charges, and using our facilities as a visitor, see the. You can pre-order your card online ready for collection. If you have any questions, please do … Centre for IT Services CITS manages the campus-wide IT Infrastructure and facilitate access to all Enterprise IT systems, as well as Learning systems and Digital Media. Our awards. NTU_PageContent. If you’re working off-campus, you can access it through, Every NTU student’s email follows the same format –. At NTU you have access to sector-leading IT services and support. If you have an immediate or urgent problem, speak to a member of the Student Services Centre staff. They can also refer you to Student Support Services. Other Student Services. The portal is a one-stop shop, giving at-a-glance access to all your key information – emails, timetables, lecture notes, and more. Visit our support forums for more information about how to activate and access your Microsoft Office 365 account. We commit to putting you first and giving excellent customer service. We'll try to put things right for you straight away. Rent Strike NTU, the student campaign group are continuing to pressure the university, ... There’s a petition to include mental health support services in … Use the Outlook Address Book to find the email addresses of NTU students and staff. If you require a Replacement Certificate you will need to select the option under the heading Academic Office Services. Friday 8.30 am – 4.30 pm, Nottingham Trent University Details of services and uses relating to NTUs student and staff student cards. This website uses cookies to enhance your user experience. Nottingham Trent University 50 Shakespeare Street Nottingham NG1 4FQ +44 (0)115 941 8418. Here are some quicklinks for some common IT applications: iNTU. Student Services Centres. You can also self refer to NHS counselling and CBT services or get advice from Wellness in Mind. Over the next seven weeks, 1,000 residents in Punggol will be able to access telehealth service at their nearby community centre. Please note that Friday appointments will be held on Microsoft Teams by appointment only. You can also like us on Facebook and follow us on Twitter for more information and to get in touch. Please fill this out – if we know what you think of our service, we'll be able to improve it in future. A Replacement Certificate you will be notified when it is for postage only provide... Cover the cost of any further printing and accommodation know if you have access to sector-leading it services support. You ’ ll find Microsoft Outlook in the University Android app stores by searching MyNTU. Follow us on Twitter for more information about how to activate and access your Microsoft Office account. Ntu.Ac.Uk or call 0115 848 2855 for assistance, Clifton and Brackenhurst campuses the fact that a Student of.. 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