File weekly claims to continue receiving benefits. You may also apply for benefits by calling our Customer Call Center toll free at 888-737-0259. Select ‘Next.’ On the ‘User Account Creation’ page: 5. NC has cut nearly 40,000 people’s benefits in half in an attempt to recoup the money. Create a User Name (Remember: you will need this to sign in). File your claim at des.nc.gov Pandemic Unemployment Assistance 866-847-7209 Due to extremely high call volume, you may experience long wait times. If you need help, contact our Customer Call Center at 888-737-0259. The fastest way to file a claim for unemployment benefits in North Carolina is online at des.nc.gov. Online service available. You will need to have personal and employment information on hand to see if you are eligible for unemployment insurance benefits. Fortunately, filing for unemployment in Virginia is a relatively easy process that can really help you find a new job and deal with the stress of unemployment. You must create an online account to file an application for unemployment insurance online. Use the User Name and Password you entered when creating your Online Account in Step 3. The fastest and most efficient way to apply for unemployment benefits is to create an online account and file online at des.nc.gov. A how to video for those who are self employed and are filing for unemployment due to COVID-19 1. North Carolina Division of Employment Security, File, Adjust or Review Quarterly Tax & Wage Report, Petition for Judicial Review in Benefits Case, Federal Pandemic Unemployment Compensation, Pandemic Emergency Unemployment Compensation, Account Creation and Sign In–Employers and Remitters FAQs, Account Creation and Sign In–Individuals FAQs, Disaster Unemployment Assistance (DUA) FAQs, Eligibility Review for Interstate Claimants (Out of State) FAQs, Employability Assessment Interview (EAI) FAQs, Employer Tax Rate and Account Number Verification, Unemployment Insurance Benefits Between School Terms FAQs. The NC DES recommends that you file your application for unemployment on the DES website. NC offers both an alternate base period and an extended base period. Not everyone who applies for unemployment benefits will qualify. File Online: this option allows claimants to apply for benefits online. 2. Claimants should click on the link in the email to start the verification process, which can be completed online 24 hours a day, 7 days a week. To file for unemployment, claim applicants can phone the DES customer call center Monday through Friday from 8 a.m. to 5 p.m. or complete the NC online application for unemployment. To help prevent fraud and protect claimant and employer information, DES is increasing security measures for accessing its online benefits system. File a claim ASAP, and collect any documentation to support your case. Create a PIN number (Used for telephone weekly certifications only). The Unemployment Insurance (UI) claims process is made up of three steps. To expedite applying for unemployment benefits in NC, qualified unemployment applicants should know how to apply for unemployment online. This program is a federal-state partnership and is funded by federal and state unemployment taxes employers pay on employee wages. The applications can be completed online or in-person at NC ESC offices around the state. Once you file your claim, the Employment Security Commission will contact your employer seeking an explanation for the reduction in hours. Sign into your online account to complete your Weekly Certifications. The state says it overpaid thousands of people in unemployment benefits. You must: 1. Apply for Benefits Your first step is to submit an initial claim in order for DEW to determine if your circumstances meet the eligibility requirements of the UI program. If you prefer to complete the process in person, then you can do so at your local unemployment office. Once your online account is activated, you may Sign In to begin your application for unemployment insurance. Filing your Unemployment Application. If you wish to file by phone, you can Unemployment is taxable income. As COVID-19 cases continue to surge in the U.S., so do the number of jobless claims. Qualified unemployment applicants can claim unemployment benefits in NC through the Division of Employment Security (DES). DES will send a one-time passcode to the email address on file for the account. A cut in hours due to lack of work performed when work is available might not qualify for unemployment benefits. North Carolina determines the number of weeks you may get unemployment based on the statewide unemployment rate, which is adjusted seasonally. As you begin your search for new employment, the Division of Workforce Solutions has many resources available to help you. Former employees can apply for unemployment benefits in North Carolinaby phone or online through the DES official site. You might also still be able to make an estimated tax payment if you have the money available. 2. If you cannot prove you looked for work, you may be considered overpaid and required to repay benefits. Were you self-employed? The fastest and most efficient way to file a claim for unemployment is online at des.nc.gov. Remember, you must complete a Weekly Certification for every week you are filing for benefits. You may file for unemployment benefits in North Carolina online or by phone. If you’re temporarily out of work or your working hours have been reduced due to COVID-19, choose ‘coronavirus’ as your reason for separation when filing your claim. Filing your Unemployment Application. Earnings over this amount are deducted from your weekly benefits. Enter your Social Security Number twice. Unemployment claim applicants can file for UI benefits by applying online or phoning the DES call center during the hours of 8 a.m. to 5 p.m. from Monday until Friday. Although you can file an unemployment claim by phone, fax, or email, the quickest way to file North Carolina unemployment applications is through the DES website. https://des.nc.gov/apply-unemployment. Claimants may receive an email from DES notifying them that they must verify their identity through ID.me to access their account and be eligible for benefits. You can apply for unemployment benefits online seven days a week via North Carolina's Department of Commerce. Winston-Salem Office 3447 Robinhood Rd. You can now Sign In at des.nc.gov. You can file for benefits and register for work in as little as 20 minutes. Greensboro Office 628 Green Valley Rd. Certain conditions must be met in order to meet initial eligibility requirements and to remain eligible to receive benefits. Your account also provides access to the Claimant Self-Service Portal, where you can get information about your claim at any time. You must create an online account to file an application for unemployment insurance online. File for partial unemployment benefits if your hours have been reduced due to lack of work available. North Carolina Division of Employment Security, File, Adjust or Review Quarterly Tax & Wage Report, Petition for Judicial Review in Benefits Case, Federal Pandemic Unemployment Compensation, Pandemic Emergency Unemployment Compensation, Account Creation and Sign In–Employers and Remitters FAQs, Account Creation and Sign In–Individuals FAQs, Disaster Unemployment Assistance (DUA) FAQs, Eligibility Review for Interstate Claimants (Out of State) FAQs, Employability Assessment Interview (EAI) FAQs, Employer Tax Rate and Account Number Verification, Unemployment Insurance Benefits Between School Terms FAQs. Apply for benefits. The user must enter the one-time passcode and their password to access their account. Individuals pay no part of the costs of unemployment benefits. Register for work. The Division of Employment Security is responsible for the administration of the unemployment insurance program in the state of North Carolina. 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