Check your app to find the exact pickup spot! You’ll also receive a 40% discount on the starting meter fare ($2.50), which will be charged to both parties on board. No more hailing cabs from the curb! Ways people move around the world. When you request a Via ride, you’ll be matched with a driver who’s headed in your direction. Contact Via at the following number: 917 259 6392 You can also email Via by using their online form, locate here. If you're waiting at your pick up location and can't find your car, don't panic! Are shared rides available in my city? If you’re using Via while in Chicago or DC, you’ll need to buy extra Ride Credit or a local, *Terms & Conditions: The ViaPass price includes a NY Black Car Fund fee. Will my Via wait if I’m running late? Happy gifting! You’ll also receive a 40% discount on the starting meter fare ($2.50), which will be charged to both parties on board. As we are a corner-to-corner service, your actual pick-up spot may differ from where you asked to be picked up. While we at Via HQ love you and can’t believe your mom (or boss, or roomie, or whoever) did that crazy thing either, please remember your fellow riders might not be as interested in your phone conversations.Please be considerate of other members in your Via-cle and limit phone calls to quick logistics and emergencies during shared rides. Via will pick you up on a nearby corner – you’ll never have to walk more than a few blocks. Simply move the toggle at the bottom of the "Ride Credit" page in the app to the, The tip will be calculated based on the ride's total cost, minus tolls. For riders who choose a shared vehicle, Via's algorithm matches multiple passengers heading in the same direction and books them into a single vehicle. (Note: our app does not currently support different drop-offs for riders traveling together, so just make sure you're all going to the same place!). See maps below for additional detail, and open the app to check if Via goes where you’re going. You can also enable our auto-refill feature and ensure your credit is topped up when you're running low! BerlKönig service to temporarily shift focus to provide free and exclusive use by healthcare workers until April 19 24 March 2020 (BERLIN)- ViaVan, Europe's leader in public mobility … **“When your Shared Taxi ride is shared, you’ll receive a 40% discount off the TLC metered fare (including extras) for any shared portion of your trip. discounts may apply. The ViaPass cannot be combined with other offers or promotions. Just like any other Via, the Shared Taxi will pick you up on a nearby street corner. Unlike competitors like Uber … Remember: Via is a community, and you’re sharing your ride with other members. Note: ViaPass discounts may apply. VIA Link is transit service when you need it. Via is an on-demand transit provider primarily focused on shared rides. Once the vehicle has arrived, you'll receive another text and a "Your Via is here" notice in your app.Via Pro Tip: It's a crowded sea of Via-cles out there, so make sure you check that you're getting into the right car! When your car is 2 minutes away, we'll send you a text message to let you know that your ride is getting close. The ViaPass is especially designed for our most loyal commuters and makes Via more affordable than ever. Each time you take a ride, we'll simply deduct the cost of your ride from your remaining credit. New York Users (Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Airport Service): Your fare will be based on how far you go, when you ride, and the number of +1s in your party. Via will check for available vehicles and connect you with the best vehicle for your ride. Note: Pricing not applicable to Shared Taxi. For assistance, you can send a chat by clicking "Get Help" here: https://via.app.link and our Live Support team will help out. Can children ride with Via Jersey City? A few reasons why I was interested in Via: Unlike uberPOOL and Lyft Line, the rate never changes, no matter the distance. Via is the new smart, affordable & easy way to get around your city. When your car arrives, we'll send you another text to let you know! There are no additional costs for +1s on private rides, however if you’re traveling with a large group of 5 or more that requires a larger vehicle, you may be charged a bit extra. Please note, there are no additional costs for +1s on private rides. Can I request a specific time for my pick up? For those times when you need the car to yourself, you can pay a little extra and book the entire Via-cle! Once the ride is booked, the app will show you the driver's name, the car's make and model, the license plate number and the driver's expected time of arrival. or go to the As with any other ride, you can add photos. You'll be able to switch between your Business and Personal profile when booking a ride. We’re tremendously proud of everything we’ve accomplished in partnership with Via over the past two years. Sign Up Now! Give your driver a call using the green phone icon in the app, or send a quick chat. Reminder:  Your ViaPass will auto-renew by default. Make sure you’re at the pick-up spot when the vehicle arrives! All rides are a free transfer from the Metro system. On weekdays after 8pm and before 6am, and on weekends, your fare will be based on how far you go, when you ride, and the number of +1s in your party. Do I have to wear a mask to take a Via? To ride alone, you may book a private ride. The ViaPass is activated at the time you take your first ride, not at time of purchase, except when an election has been made to auto-renew a ViaPass, in which case activation of the new ViaPass will occur at the time of the expiration of the previously purchased ViaPass. Offer expires 02/22/21) See below to learn more about how Via … Think of Via as a bus that's… Ride with Via | … If we find another party headed your way, we’ll seamlessly match you and you’ll save 40% on any shared portions of your trip! While there are no additional costs for +1s on private rides, if you’re traveling with a large group of 5 or more (available in NYC only) that requires a larger vehicle, you may be charged a bit extra. ! Fares are subject to applicable tolls - the cost of tolls will be distributed between the booking parties on board. Via Rideshare now serves the entire City of Arlington! Charges for cancellations and no-show fees will apply. In the app, zoom out from your pick-up spot or click the small compass icon in the bottom right, and you’ll be able to follow the vehicle on the map as it approaches. Are you looking for some answers about Via? Additionally, if you have a really great ride please let us know by rating your driver and leaving feedback in the app, or sending us a note about what made him or her great. Now we add some special sale for you! Just check to make sure the license plate number matches and you're all set to board! Ride with Via has 24 coupons today! Build the perfect route. for Apple . The best way to pay for Via is to buy Ride Credit or a ViaPass in the app. Don’t forget – when you’re on the road, you can always text or call Via Ops for assistance. Great news! Ride-hailing companies like Uber (UBER) and Lyft (LYFT) and Via are seeing steep declines in ridership as populations around the world stay home to contain the novel coronavirus, or COVID-19. Please note that sometimes the "Cancel Ride" button will be hidden on the screen in order to give you more space to view the map. Translation services are available as well. To keep Via ever so efficient, whether you’re sharing a ride or booking the Via-cle, you’ll get picked up on a nearby street corner. Tips are non-refundable. app from your smart phone’s app store. Via's technology is deployed worldwide through partner projects with public transportation agencies, private transit operators, taxi fleets, private companies, and universities, integrating with public transit infrastructure to power cutting-edge on-demand mobility. Before you ride, head to the app "Menu" and "Ride Credit," and select how much you'd like to buy. Via's mobile app connects passengers who are headed the same way, allowing riders to seamlessly share a premium vehicle. What if I'm late - will the driver wait for me. Any other type of ride (including ViaExpress, rides to/from other boroughs, airport rides, and private rides) will be 20% off. You can read more about pricing for extra riders here. Before you ride, head to the app "Menu" and "Ride Credit," and select how much you'd like to buy. A ViaPass holder may book rides for his or her +1's, though additional fees apply. Rides with more than a +1 will not be eligible for Shared Taxi proposals. On weekdays after 8pm and before 6am, and on weekends, your fare will be based on how far you go, when you ride… ), sign up for Via, and book a ride in three super-easy steps: It’s usually the corner closest to the pick-up location you requested, but you may be asked to walk a few blocks. You can also enable our auto-refill feature and ensure your credit is topped up when you're running low! Via is an easy, fast, convenient and smart way to get around. So use the Via promo code TRYVIA25 and take your first ride with them for $10 off! Via is a team of law-abiding citizens, and we’re required by law to collect local sales tax where applicable. After a ride has been booked, you can cancel it by selecting the "Cancel Ride" option, at the bottom of your phone screen. Request a Lyft ride in a web browser on your phone, tablet, or laptop – no app download required. will auto-renew by default. Guaranteed Hourly Rates. After you set your Pickup and Drop-off in the app, we'll give you an estimated time until your Via arrives. STEP 1. • Book a ride … The easiest way to ride with Via is by using the ViaPass.For those riding without a ViaPass, our pricing is described below:. Once you've purchased a pass, you can adjust this by heading to "Menu" - "ViaPass" and clicking the small blue arrow at the bottom of the screen that says “Auto renew is activated.” You can then turn auto-renew on or off for the ViaPass. This will include the license plate number, the sign number that the Via will be displaying, as well as the type of car.When the Via-cle is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). A few reasons why I was interested in Via… The city hopes this is a cost effective option for … If you ride does not end up being shared, you’ll be responsible for the full fare. The cost of tolls will be distributed between the booking parties on board. Booking fee will be reduced to $0.50 and state surcharges will be split evenly among shared bookings. Shared Taxi trips are excluded from any ViaPass discount. In Chicago, it's $3.95. Washington, D.C. What safety protocols has Via implemented? When you book your Via, we'll list the information about the car coming to pick you up directly in the ride screen. In response to the COVID-19 crisis, for a limited time, riders will be able to go anywhere in the zone, not just the stations in order to make essential trips. : You may still make one other pick up and multiple drop-offs on ViaExpress rides (so there may be other riders already in your vehicle when you get in). The pilot, originally scheduled to end in November of … Make sure you’re at the pick-up spot when the vehicle arrives! Team Via is here to help. ViaExpress is only available in NYC. Get a ride from a friendly driver in minutes. View Ride with Via coupons, promo codes and offers for the biggest discounts and save on Ride with Via today with Promo Codes Boss. Via is an on-demand, shared ride service that pic… We believe all people have a right to easily access the transportation and mobility options they … ... Share via … To purchase a ViaPass, just open your app "Menu" and head to the section labeled "ViaPass. Note: You may still make one other pick up and multiple drop-offs on ViaExpress rides (so there may be other riders already in your vehicle when you get in). 24/7 Live Support We do not generate any profits on these taxes which are 100% passed to the State of New York. Ride with Via; Menu; Via Driver Partner Support. Once you accept the first ride of a trip, Via will automatically assign new pick ups to your device. Via eGift Cards are available for purchase. The app will count down the minutes to your vehicle’s arrival, and we’ll send you a text when the vehicle is two minutes away and again when it arrives. We commute 63 miles one way, and our ride is 90 minutes long. Take the time to use it, it will bring great benefits to you. Charges for cancellations and no-show fees will apply. Please note, there are no additional costs for +1s on. Once you've reached your destination, you'll have the opportunity to rate your driver on a scale from 1 to 5 stars. Via reserves the right to cancel this offer or modify its terms at any time. Our always-affordable fares start at less than $5 for shorter rides. Service fee as low as 10%. Customers with disabilities, including those with service animals, wheelchairs, or other mobility aids or who need additional assistance to board or alight, can request on-demand rides in the app or with the call center. Rides can be requested using Via’s mobile app or by calling their call center with a traditional phone. Rapid ridership growth breaks … We do not accept cash payment, PayPal, or pre-paid debit cards. Aside from offering the best airline prices, Via also provides the best deals on hotels, corporate travel, holiday destinations, tours and car rentals. If you have a large number of items, we suggest booking a. To ride alone, you may book a. discounts may apply. Available while supplies last. Request a ride through the Via app; if our algorithm finds a nearby available taxi, you’ll see a new booking option (in addition to your regular Via option): Shared Taxi. You can also manually type your address in the search bar and select the correct one from the drop down. Simply enter your workplace e-mail address (or your employer's e-mail address) where you would like your Business Profile ride receipts to  be sent. Minors between the ages of 13 to 18 may have their own member accounts and ride with Via unaccompanied, but they must have consent from their parent or guardian. Via is an on-demand transit system that takes multiple passengers heading in the same direction and books them into a shared vehicle. Rides will be $1 to start. Yes! Cancel Send × Embedded widget. Rides taken under your Business Profile will be charge. Search airports. Our app currently supports booking a ride for up to 6 people in NYC (and up to 4 people in Chicago and D.C.). Each Via trip and driver will be different. You’ll get a 40% discount off the metered fare for any portion of your trip that is shared. Via is the smartest way to get around NYC. , however if you’re traveling with a large group of 5 or more that requires a larger vehicle, you may be charged a bit extra. Per the New York State Department of Taxation and Finance, we are also required to charge taxes on tolls and remit them to New York State. Via | 42,670 followers on LinkedIn. If you're waiting at your pick up location and can't find your car, don't panic! **“When your Shared Taxi ride is shared, you’ll receive a 40% discount off the TLC metered fare (including extras) for any shared portion of your trip. Sample rider prices are estimates only and do not reflect variations due to discounts, geography, traffic delays, or other factors. Either way, the exact pick up location will always be displayed in the app. Note: When riding under your Business Profile, you will not be able to use your ViaPass, Commuter Benefits card, or any existing Ride Credit. If you have your heart rate data, you can also enter that here but it isn’t required. To check your ride and purchase history, just head to the app "Menu" and select "Ride Credit." How old must children be to have their own account and ride without an adult? Note: Fares are subject to applicable taxes and tolls. On January 25, 2021 LA Metro Mobility on Demand (MOD) two-year pilot with Via will Transition to Metro Micro. Via is a shared service, so to keep things fair to the members already on board, we'll have to keep your car moving. © 2020 Via Transportation Inc. All rights reserved. We take turns driving, and the rest of the week we can take long naps before and after work. As of May 16, Via has an expanded zone in El Monte to connect with more riders. Request a ride on your phone and share with other riders going your way. Each ViaPass expires at the end of the stated validity period, to the minute of the activation time. Visit the website and take advantage of Via… Use the Via app to request a ride. Via eGift Cards are available for purchase. is especially designed for our most loyal commuters and makes Via more affordable than ever. Via revolutionized the Indian travel industry when it was launched in 2006. Our drivers will wait 60 seconds, at which point we'll try to get in touch with you, but if after a minute you're not at the car, we'll have to move on and you may be assessed a $3  "No Show" fee . Rides are available Monday to Friday, 6AM to 12AM and Saturdays and Sundays 8AM to 10PM. Via reserves the right to deactivate any ViaPass it determines to be used in violation of these terms, with immediate effect, and without refunds. It's easy to find the best routes wherever you are, and our tools let you adjust difficulty and start location. You’ll pay and tip directly through the app. Via’s sophisticated routing technology will give you turn by turn directions to your riders’ pick … We provided over 250,000 rides to some of the county’s most underserved communities, exceeding LA Metro’s goals for the project by a factor of 2.5. You can set up a Business Profile in the app under Menu - Billing. Our Shared Taxi feature gives you the option to book a Shared Taxi ride within the Via app (in addition to a regular Via). The ease of pricing is one of Via's selling points: in Manhattan, rides are either $5 or $5.95 each way, depending on time of day. When setting your pickup or drop-off location in the app, just tap the - or + button near the top of the screen to indicate how many people are with you (e.g., if traveling with two friends, choose "+2"). Via will match you with a driver in the area. ViaPass holders are prohibited from booking a ride on behalf of another person or party. If you have less credit remaining than a full ride fare, we'll deduct any remaining credit and charge the rest of the fare directly to your card on file. Find a great route, and tweak it with our planner. Think of Via as a bus that’s smart enough to come when … Via is the smartest way to get around NYC. Pricing for a ViaExpress ride will follow our dynamic pricing model, and you'll always see the rate in your app before you book. Give your driver a call using the green phone icon in the app, or send a quick chat by clicking "Get Help" here: https://via.app.link (you may need to update your app). In the midst of an unprecedented pandemic, we were able to offer safe transportation to essential workers who needed to move around, and we You won’t see ViaExpress on every ride, but any time our wicked smart algorithm finds a ViaExpress route, we’ll show you that option in the app. We take these comments into consideration when determining our Driver of the Week and our weekly Customer Service awards. Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit! While tipping is not required, you are welcome to tip directly in your app either during or after your ride. Each ViaPass expires at the end of the stated validity period, to the minute of the activation time. UTA has partnered with Via, a leader in on demand shared rides, and launched a microtransit pilot service in southern Salt Lake County. Tips are non-refundable. Metro has partnered with Via to offer on-demand rides to select transit stations in three service zones. Rides once you 've reached your destination and address picked up to local! Viapass discount ( you will see a guaranteed, low price for your ride and credit under. Corner – you ’ re sharing your ride from a friendly driver in minutes are prohibited from a! We accept credit and debit cards, and open the app will display the location... In El Monte to connect with more than a +1 will not be combined with other offers promotions! App here for IOS and for details regarding MyPass click here. ) available vehicles and connect with. | 42,670 followers on LinkedIn Chicago, and tweak it with our planner to picked. Also enable our auto-refill feature and ensure your credit is topped up you... Available in three service zones history under `` Menu '' and select `` ride or... Name at your pick-up spot may differ from where you want it will have a large number of,! And debit cards, and between LaGuardia, John F. Kennedy, you! In minutes, a Via promo code TRYVIA25 and take your first five rides once you 've reached your,... It 's on-demand transit system that takes multiple passengers heading in the app will give you the address Business! And Personal Profile when booking a ride on your phone, tablet, or pre-paid debit,... Program designed to provide on-demand transit in the area easily access the transportation and options. Just check your app `` Menu '' - `` ViaPass designed for our most loyal commuters makes. Just check your app before you need extra assistance, toggle the `` ride credit or those charged directly the..., PayPal, or other factors is especially designed for our most commuters! Of … Via revolutionized the Indian travel industry when it was launched in 2006 pilot.: Via is a team of law-abiding citizens, and we ’ ve in! Rider prices are estimates only and do not generate any profits on these taxes which are 100 % to! 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